Article | Proceedings of the Resilience Engineering Workshop; 25-27 June; 2007; Vadstena; Sweden | Trials and Tribulations: The Building of a Resilient Organization

Title:
Trials and Tribulations: The Building of a Resilient Organization
Author:
Jan Skriver: Resilience AB, Knivsta, Sweden
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Year:
2007
Conference:
Proceedings of the Resilience Engineering Workshop; 25-27 June; 2007; Vadstena; Sweden
Issue:
023
Article no.:
007
Pages:
43-50
No. of pages:
8
Publication type:
Abstract and Fulltext
Published:
2007-07-28
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


Resilience engineering has emerged as a new approach to safety and risk management emphasizing the importance of proactive; anticipative and adaptive organizational behavior thereby distinguishing itself from the traditional approaches of PSA and accident analysis. In contrast to the traditional approaches that frequently artificially separate topics; the approach provides a theoretical synergy of safety and risk management principles that reflect the practitioner’s everyday goals and challenges. This paper sets out to present a case study of the intricacies of building a resilient organization. Focus is on the challenges that may interfere with the creation of a resilient organization; e.g. power struggles; incompatible goals; competence; censorship; business culture; management fads; academic discussions; compromises; campaigns; failure to learn from near-misses and accidents; short term economical versus long term safety goals; and poor corrective actions. The challenges will be discussed and illustrated with examples. Based on the author’s experience building a resilient organization is not easy despite the best intentions.

Proceedings of the Resilience Engineering Workshop; 25-27 June; 2007; Vadstena; Sweden

Author:
Jan Skriver
Title:
Trials and Tribulations: The Building of a Resilient Organization
References:

Hendrick; K. & Benner; L. (1986). Investigating accidents with Step. New York; USA: Marcel Dekker.


Hollnagel; E.; Woods; D.D. & Leveson; N. (Eds.) (2006). Resilience engineering: Concepts and precepts. Burlington; USA: Ashgate.


Paradies; M.; Unger; L.; Haas; P. & Terranova; M. (1993). Development of the NRC’s human performance investigation process (HPIP). NUREG/CR-5455.


Rollenhagen; C. (2005). Säkerhetskultur. Stockholm; S: RX Media.


Skriver; J. (2004). A simple model of safety culture. In D. de Waard; K.A. Brookhuis and C. M. Weikert (Eds.) (2004); Human Factors in Design. Maastricht; NL: Shaker Publishing.


Statoil (2007). Safe behavior. http://www.statoil.com/safebehaviourprogramme

Proceedings of the Resilience Engineering Workshop; 25-27 June; 2007; Vadstena; Sweden

Author:
Jan Skriver
Title:
Trials and Tribulations: The Building of a Resilient Organization
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