Article | Proceedings of the Resilience Engineering Workshop; 25-27 June; 2007; Vadstena; Sweden | Cognitive Resilience: Reflection-In-Action and On-Action

Title:
Cognitive Resilience: Reflection-In-Action and On-Action
Author:
Jonathan Back: University College London Interaction Centre, United Kingdom Dominic Furniss: University College London Interaction Centre, United Kingdom Ann Blandford: University College London Interaction Centre, United Kingdom
Download:
Full text (pdf)
Year:
2007
Conference:
Proceedings of the Resilience Engineering Workshop; 25-27 June; 2007; Vadstena; Sweden
Issue:
023
Article no.:
001
Pages:
1-6
No. of pages:
6
Publication type:
Abstract and Fulltext
Published:
2007-07-28
Series:
Linköping Electronic Conference Proceedings
ISSN (print):
1650-3686
ISSN (online):
1650-3740
Publisher:
Linköping University Electronic Press; Linköpings universitet


Identifying cognitive strategies that people use to support resilient performance has rarely been the focus of experimental work. Our experiments have found that the pervasiveness of failures during human computer interaction can be recognized by individuals; but underlying cognitive and attentional causes cannot. Understanding how individuals recover from failure and adapt to new environmental demands can be studied in the laboratory; however; this requires a paradigmatic shift away from developing traditional ’single cause’ explanations. Previous research has strongly suggested that individuals are reliant on ’bottom-up’ cues from the environment when planning future actions. By systematically manipulating factors that influence an individual’s awareness of environmental cues; work reported in this paper has revealed some novel insights. Resilient individuals are able to spontaneously generate new strategies in-action that support response to regular disturbances. Furthermore when provided with a ’window of opportunity’ to reflect-on-action; individuals can rehearse future actions so that the influence of any residual strain (or load) can be mitigated against (feedforward strategy). Further work on understanding strategies adopted by resilient individuals may facilitate the development of systems that explicitly support cognitive resilience.

Proceedings of the Resilience Engineering Workshop; 25-27 June; 2007; Vadstena; Sweden

Author:
Jonathan Back, Dominic Furniss, Ann Blandford
Title:
Cognitive Resilience: Reflection-In-Action and On-Action
References:

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Woods; D. D. & Hollnagel; E. (2006). Prologue. In: Hollnagel; E.; Woods; D. D. & Leveson; N. Resilience engineering: Concepts and precepts (pp. 1-7). Aldershot; UK: Ashgate.

Proceedings of the Resilience Engineering Workshop; 25-27 June; 2007; Vadstena; Sweden

Author:
Jonathan Back, Dominic Furniss, Ann Blandford
Title:
Cognitive Resilience: Reflection-In-Action and On-Action
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