Publications for Djoko Setijono KoCo-author map based on ISI articles 2007-
Journal ArticlesDjoko Setijono and Angappa Gunasekaran Value modes effect and analysis (ValMEA): a PLS-based theory validation International Journal of Productivity and Quality Management, 2010, 5(2), 213-230. Djoko Setijono The application of modified Defect Per Million Opportunities (DPMO) and sigma level to measure service effectiveness International Journal of Six Sigma and Competitive Advantage, 2009, 5(2), 173-186. Djoko Setijono A conceptual framework for managing the performance of construction supply chain International Journal of Productivity and Quality Management, 2009, 5(1), 1-20. D. Setijono and Jens Jörn Dahlgaard The value of quality improvements International Journal of Quality & Reliability Management, 2008, 25(3), 292-312. Djoko Setijono and Jens Jörn Dahlgaard Selecting Improvement Projects that Add Value to Customers The Asian Journal on Quality, 2007, 8(1), 15-27. Djoko Setijono and Jens Jörn Dahlgaard Customer value as a key performance indicator (KPI) and a key improvement indicator (KII) Measuring Business Excellence, 2007, 11(2), 44-61. Djoko Setijono and Jens Jörn Dahlgaard The Added-Value Metric: A Complementary Performance Measure for Six Sigma and Lean Production Asian Journal on Quality, 2007, 8(1), 1-14.