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Publications for Christian Kowalkowski


Co-author map based on Web of Sciences articles 2007-

Publications mentioned in social media 119 times*

Journal Articles

Anu Helkkula, Christian Kowalkowski and Bård Tronvoll
  Archetypes of Service Innovation: Implications for Value Cocreation
  Journal of Service Research, 2018, , .
   Fulltext  PDF  

Helen Perks, Christian Kowalkowski, Lars Witell and Anders Gustafsson
  Network orchestration for value platform development
  Industrial Marketing Management, 2017, 67, 106-121.

Mario Kienzler and Christian Kowalkowski
  Pricing strategy: A review of 22 years of marketing research
  Journal of Business Research, 2017, 78, 101-110.
 Web of Science® Times Cited: 2

Federico Adrodegari, Nicola Saccani, Christian Kowalkowski and Jyrki Vilo
  PSS business model conceptualization and application
  Production planning & control (Print), 2017, 28(15), 1251-1263.
 Web of Science® Times Cited: 2

Johanna Gummerus, Catharina von Koskull and Christian Kowalkowski
  Relationship marketing: Past, present, and future
  Journal of Services Marketing, 2017, 31(1), 1-5.
   Fulltext  PDF  
 Web of Science® Times Cited: 2

Christian Kowalkowski, Heiko Gebauer and Rogelio Oliva
  Service growth in product firms: Past, present, and future
  Industrial Marketing Management, 2017, 60, 82-88.
 Web of Science® Times Cited: 22

Christian Kowalkowski, Heiko Gebauer, Bart Kamp and Glenn Parry
  Servitization and deservitization: Overview, concepts, and definitions
  Industrial Marketing Management, 2017, 60, .
 Web of Science® Times Cited: 9

Maria Holmlund, Christian Kowalkowski and Sergio Biggemann
  Organizational Behavior in Innovation, Marketing, and Purchasing in Business Service Contexts: An Agenda for Academic Inquiry
  Journal of Business Research, 2016, 69(7), 2457-2462.
   Fulltext  PDF  
 Web of Science® Times Cited: 4

Christian Kowalkowski, Daniel Kindström and Per Carlborg
  Triadic value propositions: When it takes more than two for tango
  Service Science, 2016, 8(3), 282-299.
   Fulltext  PDF  
 Web of Science® Times Cited: 7

Daniel Kindström, Christian Kowalkowski and Thomas Brashear Alejandro
  Adding services to product-based portfolios: Adding services to product-based portfolios: An exploration of the implications for the sales function
  Journal of Service Management, 2015, 26(3), 372-393.
   Fulltext  PDF  
 Web of Science® Times Cited: 13

Fredrik Nordin, Danilo Brozovic, Christian Kowalkowski and Mats Vilgon
  CASE: Managing Customer Relationship Gaps at SKF
  Journal of Business Market Management, 2015, 8(2), 455-463.
   Fulltext  PDF  

Jane Frances Maley, Christian Kowalkowski, Staffan Brege and Sergio Biggemann
  Outsourcing Maintenance in Complex Process Industries: Managing Firm Capabilities in Lock-in Effect
  Asia Pacific Journal of Marketing and Logistics, 2015, 27(5), 801-825.
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Christian Kowalkowski, Charlotta Windahl, Daniel Kindström and Heiko Gebauer
  What service transition?: Rethinking established assumptions about manufacturers’ service-led growth strategies
  Industrial Marketing Management, 2015, 45, 59-69.
   Fulltext  PDF  
 Web of Science® Times Cited: 65

Chris Raddats and Christian Kowalkowski
  A reconceptualization of manufacturers' service strategies
  Journal of Business-to-Business Marketing, 2014, 21(1), 19-34.
   Fulltext  PDF  
 Web of Science® Times Cited: 20

Daniel Kindström and Christian Kowalkowski
  Editorial: Service innovation in business-­‐to-­‐business firms
  The journal of business & industrial marketing, 2014, 29(2), 93-95.
 Web of Science® Times Cited: 1

Carlos Diaz Ruiz and Christian Kowalkowski
  Market representations in industrial markerting: Could representations influence strategy?
  Industrial Marketing Management, 2014, 43(6), 1026-1034.
   Fulltext  PDF  
 Web of Science® Times Cited: 1

Bo Edvardsson, Christian Kowalkowski, Tore Strandvik and Päivi Voima
  Negative critical waves in business relationships: an extension of the critical incident perspective
  The journal of business & industrial marketing, 2014, 29(4), 284-294.
   Fulltext  PDF  
 Web of Science® Times Cited: 7

Daniel Kindström and Christian Kowalkowski
  Service innovation in product-centric firms: a multidimensional business model perspective
  The journal of business & industrial marketing, 2014, 29(2), 96-111.
   Fulltext  PDF  
 Web of Science® Times Cited: 65

Per Carlborg, Daniel Kindström and Christian Kowalkowski
  The evolution of service innovation research: A critical review and synthesis
  Service Industries Journal, 2014, 34(5), 373-398.
   Fulltext  PDF  
 Web of Science® Times Cited: 76

Per Carlborg, Daniel Kindström and Christian Kowalkowski
  A lean approach to service productivity improvements: Synergy or oxymoron?
  Managing Service Quality, 2013, 23(4), 291-304.
   Fulltext  PDF  
 Web of Science® Times Cited: 14

Christian Kowalkowski, Lars Witell and Anders Gustafsson
  Any way goes: Identifying value constellations for service infusion in SMEs
  Industrial Marketing Management, 2013, 42(1), 18-30.
   Fulltext  PDF  
 Web of Science® Times Cited: 56

Sergio Biggemann, Christian Kowalkowski, Jane Maley and Staffan Brege
  Development and implementation of customer solutions: A study of process dynamics and market shaping
  Industrial Marketing Management, 2013, 42(7), 1083-1092.
   Fulltext  PDF  
 Web of Science® Times Cited: 27

Daniel Kindström, Christian Kowalkowski and Erik Sandberg
  Enabling service innovation: A dynamic capabilities approach
  Journal of Business Research, 2013, 66(8), 1063-1073.
   Fulltext  PDF  
 Web of Science® Times Cited: 107

Christian Kowalkowski, Daniel Kindström and Heiko Gebauer
  ICT as a catalyst for service business orientation
  The journal of business & industrial marketing, 2013, 28(6), 506-513.
   Fulltext  PDF  
 Web of Science® Times Cited: 17

Jakob Rehme, Christian Kowalkowski and Daniel Nordigården
  Sales coordination and structural complexity: A national-international comparison
  The journal of business & industrial marketing, 2013, 28(6), 514-522.
   Fulltext  PDF  

Heiko Gebauer and Christian Kowalkowski
  Customer-focused and service-focused orientation in organizational structures
  The journal of business & industrial marketing, 2012, 27(7), 527-537.
   Fulltext  PDF  
 Web of Science® Times Cited: 27

Christian Kowalkowski, Daniel Kindström, Thomas Brashear Alejandro, Staffan Brege and Sergio Biggemann
  Service infusion as agile incrementalism in action
  Journal of Business Research, 2012, 65(6), 765-772.
   Fulltext  PDF  
 Web of Science® Times Cited: 52

Daniel Kindström, Christian Kowalkowski and Fredrik Nordin
  Visualizing the value of service-based offerings: Empirical findings from the manufacturing industry
  The journal of business & industrial marketing, 2012, 27(7), 538-546.
   Fulltext  PDF  
 Web of Science® Times Cited: 19

Christian Kowalkowski
  Dynamics of value propositions: insights from service-dominant logic
  European Journal of Marketing, 2011, 45(1/2), 277-294.
   Fulltext  PDF  
 Web of Science® Times Cited: 68

Thomas Brashear Alejandro, Christian Kowalkowski, João Gustavo da Silva Freire Ritter, Renato Zancan Marchetti and Paulo Henrique Prado
  Information search in complex industrial buying: Empirical evidence from Brazil
  Industrial Marketing Management, 2011, 40(1), 17-27.
   Fulltext  PDF  
 Web of Science® Times Cited: 12

Christian Kowalkowski, Daniel Kindström and Lars Witell
  Internalisation or externalisation?: Examining organisational arrangements for industrial services
  Managing Service Quality, 2011, 21(4), 373-391.
   Fulltext  PDF  
 Web of Science® Times Cited: 26

Christian Kowalkowski, Daniel Kindström and Per-Olof Brehmer
  Managing industrial service offerings in global business markets
  Journal of Business & Industrial Marketing, 2011, 26(3), 181-192.
   Fulltext  PDF  
 Web of Science® Times Cited: 28

Christian Kowalkowski
  Synliggör de osynliga tjänsterna
  Facility Nordic, 2011, 1(3), 10-10.

Christian Kowalkowski
  Synliggör värdet av de osynliga tjänsterna
  Process Nordic, 2011, (11), 21-21.

Fredrik Nordin, Daniel Kindström, Christian Kowalkowski and Jakob Rehme
  The risks of providing services: Differential risk effects of the service-development strategies of customisation, bundling, and range
  Journal of Service Management, 2011, 22(3), 390-408.
   Fulltext  PDF  
 Web of Science® Times Cited: 31

Christian Kowalkowski
  The service function as a holistic management concept
  The journal of business & industrial marketing, 2011, 26(7), 484-492.
   Fulltext  PDF  
 Web of Science® Times Cited: 14

Fredrik Nordin and Christian Kowalkowski
  Solutions offerings: A critical review and reconceptualisation
  Journal of Service Management, 2010, 21(4), 441-459.
   Fulltext  PDF  
 Web of Science® Times Cited: 106

Christian Kowalkowski
  What does a service-dominant logic really mean for manufacturing firms?
  CIRP Journal of Manufacturing Science and Technology, 2010, 3(4), 285-292.
   Fulltext  PDF  

Daniel Kindström and Christian Kowalkowski
  Development of industrial service offerings: a process framework
  JOURNAL OF SERVICE MANAGEMENT, 2009, 20(2), 156-172.
   Fulltext  PDF  
 Web of Science® Times Cited: 114

Christian Kowalkowski, Per-Olof Brehmer and Daniel Kindström
  Managing industrial service offerings: requirements on content and processes
  International Journal of Services Technology and Management, 2009, 11(1), 42-63.
   Fulltext  PDF  

Christian Kowalkowski, Daniel Kindström and Per-Olof Brehmer
  Service Innovation - A Business Model Approach
  Journal of Harbin Institute of Technology, 2008, 15(Supplement No. 1), 51-56.

Christian Kowalkowski
  Service productivity gains through information and communication technology applications: A service marketing approach
  International Journal of Knowledge Management Studies, 2008, 2(1), 96-114.
   Fulltext  PDF  

Christian Kowalkowski and Per-Olof Brehmer
  Technology as a driver for changing customer-provider interfaces
  Management research news, 2008, 31(10), 746-757.
   Fulltext  PDF  

Books

Christian Kowalkowski and Wolfgang Ulaga
  Service Strategy in Action: A Practical Guide for Growing Your B2B Service and Solution Business
    Service Strategy Press, 2017.


Lena Abrahamsson, Lars Bengtsson, Ida Gremyr, Christian Kowalkowski, Marcus Lindahl, Anders Nilsson, Alf Rehn, Anders Segerstedt, Kristina Säfsten and Peter Öhman
  Industriell ekonomi och organisering
    Liber, 2016.


Daniel Kindström, Christian Kowalkowski and Anders Parment
  Marknadsföring mellan företag
    Liber, 2012.


Christian Kowalkowski and Daniel Kindström
  Tjänster och helhetslösningar: Nya affärsmodeller för konkurrenskraft
    Liber, 2012.


Chapters in Books

Christian Kowalkowski
  Service Innovation in Industrial Contexts
  Service Innovation: Novel Ways of Creating Value in Actor Systems, Springer, 2016, 235-250.


  Fulltext PDF

Christian Kowalkowski
  Business Marketing: A Nordic School perspective
  The Nordic School: Service Marketing and Management for the Future, CERS, Hanken Svenska handelshögskolan, 2015, 55-67.


  Fulltext PDF

Daniel Kindström and Christian Kowalkowski
  Service Driven Business Model Innovation: Organizing the Shift from a Product-based to a Service-centric Business Model
  <em>Business Model Innovation</em>: <em>The Organizational Dimension</em>, Oxford University Press, 2015, 191-216.


Daniel Kindström and Christian Kowalkowski
  Introduction
  Creating Business out of Industrial Offerings: Findings From Market Leading B2B Companies, MTC, 2009, 13-19.


Christian Kowalkowski
  Organizing for Industrial Offerings
  Creating Business out of Industrial Offerings: Findings From Market Leading B2B Companies, MTC, 2009, 49-61.


Christian Kowalkowski and Daniel Kindström
  Value visualization strategies for PSS development
  Introduction to Product/Service-System Design, Springer, 2009, 159-182.


  Fulltext PDF

Daniel Kindström, Christian Kowalkowski and Fredrik Nordin
  Visualizing Industrial Offerings
  Creating Business out of Industrial Offerings: Findings From Market Leading B2B Companies, , 2009, 71-91.


Conference Articles

David Sörhammar, Christian Kowalkowski, Bård Tronvoll and Alexey Sklyar
  A service ecosystem perspective on the digital service journey
  The 5th Naples Forum on Service, Naples, Italy, 6–9 June 2017, 2017.


Mario Kienzler, Christian Kowalkowski, Martin Hoshi Larsson and Per Carlborg
  Managerial Intuition in Price Setting: Boon or Bane?
  CBIM 2017 Workshop, Stockholm Business School, 19-21 June 2017, 2017.


Daniel Kindström and Christian Kowalkowski
  Servitization dynamics and business model innovation
  Spring Servitization Conference, 2017.


Christian Kowalkowski and Daniel Kindström
  Servitization research: What’s next?
  Service Operations Forum, 2017.


Christian Kowalkowski, David Sörhammar, Bård Tronvoll and Alexey Sklyar
  The digital service journey: A service ecosystem perspective
  2017 FRONTIERS IN SERVICE CONFERENCE, June 22-25, 2017, New York, USA, 2017.


Alexey Sklyar, Christian Kowalkowski, David Sörhammar and Bård Tronvoll
  A network perspective on servitization
  32nd IMP-conference in Poznan, Poland, 2016., 2016.


Jaakko Siltaloppi, Risto Rajala, Christian Kowalkowski and Bo Edvardsson
  Framing service in service transformation: Exploring the micro-level institutional change in service ecosystems
  5th Forum on Markets and Marketing: Extending Service-Dominant Logic (FMM2016),June 13-16 2016, Venice, Italy, 2016.


Sergio Andres Brambila-Macias, Tomohiko Sakao and Christian Kowalkowski
  Interdisciplinary Insights Found for Product/Service System Design
  DS 84: PROCEEDINGS OF THE DESIGN 2016 14TH INTERNATIONAL DESIGN CONFERENCE, VOLS 1-4, 2016.


Daniel Kindström and Christian Kowalkowski
  Servitization dynamics and business model innovation
  IMP Conference, 2016.


Christian Kowalkowski
  Servitization research: Quo vadis?
  Cambridge Service Alliance Academic Conference, 2016.


Per Carlborg, Daniel Ellström and Christian Kowalkowski
  When service turns smart: Implications for customer-firm relationships
  Frontiers in Service, 2016.


Sergio Biggemann, Christian Kowalkowski, Staffan Brege and Jane Maley
  Creation and implementation of business solutions: Effects on supplier firms’ network identity and position
  23rd International Colloquium in Relationship Marketing (ICRM '09) IMP-conference in Kolding, Denmark in 2015., 2015.


Sergio Biggemann, Christian Kowalkowski, Staffan Brege and Jane Maley
  Creation and implementation of business solutions: Effects on supplier firms’ network position and identity
  Proceedings of the 31st IMP Conference, 2015.


Mario Kienzler and Christian Kowalkowski
  Pricing strategy: An assessment of 20 years of B2B marketing research
  30th IMP Conference, Bordeaux, France, 4-6 September, 2014.


Mario Kienzler and Christian Kowalkowski
  Service and Solution Pricing and Revenue Models: A Review and Categorization
  ISBM Academic Conference, San Francisco, USA, July 30-31, 2014.


Carlos Diaz Ruiz and Christian Kowalkowski
  Market representations in industrial marketing: An experimental investigation
  2013 IMP Conference, 2013.


Christian Kowalkowski, Sergio Biggemann, Joel Nygårds and Anton Nytorp
  Mining for solutions: A dyadic perspective on risk and impediments to value-based pricing
  Proceedings of the QUIS13 International Research Symposium on Service Excellence in Management, 2013.


Per Carlborg, Daniel Kindström and Christian Kowalkowski
  Service innovation and new service development: An analysis of research 1986-2012
  Proceedings of the QUIS13 International Research Symposium onService Excellence in Management, 2013.


Christian Kowalkowski and Daniel Kindström
  Servitization in manufacturing firms: A business model perspective
  Proceedings of the Spring Servitization Conference (SSC2013), 2013.


Christian Kowalkowski, Charlotta Windahl, Daniel Kindström and Heiko Gebauer
  What service transition?: A critical analysis of servitization processes
  2013 IMP Conference, 2013.


Christian Kowalkowski, Oscar Persson Ridell, Jimmie Röndell and David Sörhammar
  Cocreating value propositions: Introducing the value proposing platform
  American Marketing Association ServSIG International Research Conference 2012, 2012.


Sergio Biggemann, Christian Kowalkowski, Staffan Brege and Jane Maley
  Development and implementation of business solutions as drivers of new business models in the mining industry
  28th IMP (Industrial Marketing & Purchasing) Conference, 13-15 September 2012, Rome, Italy, 2012.


Daniel Kindström, Christian Kowalkowski and Robert Wendelin
  Get your service ducks in a row
  American Marketing Association ServSIG International Research Conference 2012, June 7-9, Helsinki, Finland, 2012.


Daniel Kindström, Christian Kowalkowski and Robert Wendelin
  Get your service ducks in a row: In search for lost service excellence
  18th Annual CBIM Academic Workshop, January 2012, Atlanta, USA, 2012.


Per Carlborg, Daniel Kindström and Christian Kowalkowski
  Lean principles in business-to-business services: Synergy or oxymoron?
  American Marketing Association ServSIG International Research Conference 2012, 2012.


Christian Kowalkowski and Daniel Kindström
  Reconfiguration of value propositions: Service-based value through transitive triads
  7th Nordic Workshop on Relationship Dynamics (NoRD2012), 2012.


Christian Kowalkowski and Daniel Kindström
  Service innovation in manufacturing: A business model perspective
  2012 ISBM Academic Conference, 2012.


Per Carlborg, Daniel Kindström and Christian Kowalkowski
  Service modularity as an enabler for value co-creation
  2012 ISBM Academic Conference, 2012.


Daniel Kindström, Christian Kowalkowski and Per Carlborg
  An increased focus on service selling: Implications for the sales function
  QUIS 12, 2011.


Danilo Brozovic, Fredrik Nordin, Christian Kowalkowski and Mats Vilgon
  Clashing logics: The SKF case
  Proceedings of the 16th International Symposium on Logistics, ISL 2011, 2011.


Bo Edvardsson, Christian Kowalkowski, Tore Strandvik and Päivi Voima
  Critical Waves in Business Markets: Towards a Framework for Analyzing Relationship Turbulence
  17th Annual CBIM Academic Workshop, 2011.


Christian Kowalkowski
  Enabling and relieving processes of value creation
  The 12th International Research Symposium on Service Excellence in Management (QUIS 12), 2011.


Christian Kowalkowski, Oscar Persson Ridell, Jimmie Röndell and David Sörhammar
  Introducing the concept of a value proposing platform: A practice-centric view of value cocreation
  Otago Forum-3, 2011.


Tomohiko Sakao, Christian Berggren, Mats Björkman, Christian Kowalkowski, Mattias Lindahl, Jan Olhager, Jörgen Sandin, Erik Sundin, Ou Tang, Patrik Thollander and Lars Witell
  Research on Services in the Manufacturing Industry based on a Holistic Viewpoint and Interdisciplinary Approach
  Functional thinking for value creation : proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, 2011.


  Fulltext PDF

Daniel Kindström, Per Carlborg, Fredrik Nordin and Christian Kowalkowski
  Service selling in industrial organizations: An exploratory study of challenges and opportunities
  21st Nordic Academy of Management conference (NFF 2011), 2011.


Per Carlborg, Daniel Kindström and Christian Kowalkowski
  The service innovation concept: A literature review
  21st Nordic Academy of Management conference (NFF 2011), 2011.


Christian Kowalkowski and Daniel Kindström
  Three-way Value Propositions: Service-based Value through Transitive Triads
  17th Annual CBIM Academic Workshop, 2011.


Per Carlborg, Daniel Kindström and Christian Kowalkowski
  Value in Service Systems: Extending the Service Innovation Concept
  17th Annual CBIM Academic Workshop, 2011.


Bo Edvardsson, Christian Kowalkowski, Tore Strandvik and Päivi Voima
  Critical waves in business relationships: An extension of the critical incident perspective
  6th Nordic Workshop on Relationship Dynamics (NoRD) 2010, 2010.


Christian Kowalkowski, Daniel Kindström and Heiko Gebauer
  ICT as a catalyst for service business orientation
  16th CBIM Annual Academic Workshop, 2010.


Carl Lindwall, Anders Elmo, Jakob Rehme and Christian Kowalkowski
  Increasing customer attractiveness though upstream brand equity
  The International IPSERA workshop on Customer attractiveness, supplier satisfaction and customer value, 2010.


Christian Kowalkowski, Daniel Kindström and Lars Witell
  Internalization or externalization?: Examining organizational arrangements for industrial service provision
  American Marketing Association ServSIG International Research Conference, 2010.


Christian Kowalkowski and Christina Öberg
  Network pictures and resource integration: Cognitive alignment in extended offerings
  16th Annual CBIM Academic Workshop, 2010.


Christian Kowalkowski, Fredrik Nordin and Daniel Kindström
  Solution Profiling: A Multidimensional Approach
  Advances in B-to-B Marketing, 2010.


Christian Kowalkowski
  What does a service-dominant logic really mean for manufacturing firms?
  Industrial Product-Service Systems (IPS<sup>2</sup>): Proceedings  of the 2<sup>nd </sup>CIRP IPS<sup>2</sup> Conference, 2010.


Daniel Kindström, Christian Kowalkowski and Erik Sandberg
  A dynamic capabilities approach to service infusion in manufacturing
  QUIS 11 (11<sup>th</sup> Quality in Services Symposium): Moving Forward with Service Quality, 2009.


Heiko Gebauer and Christian Kowalkowski
  Customer-focused and service-focused orientation in organizational structures
  CBIM Academic Workshop,2009, 2009.


Fredrik Nordin and Christian Kowalkowski
  Solutions offerings: A critical literature review, an expanded conceptualisation, and empirical illustrations
  QUIS 11 - Moving forward with service quality: proceedings of the QUIS 11 - Services Conference, 2009.


Christian Kowalkowski
  The industrial service function as a holistic management concept
  CBIM Academic Workshop,2009, 2009.


Jakob Rehme and Christian Kowalkowski
  The service-sales interface: an increasingly important interface in the industrial firm
  CBIM Academic Workshop,2009, 2009.


Christian Kowalkowski and Daniel Kindström
  Three-way value propositions: Going beyond the supplier-customer dyad
  QUIS 11 (11<sup>th</sup> Quality in Services Symposium): Moving Forward with Service Quality, 2009.


Daniel Kindström, Christian Kowalkowski and Fredrik Nordin
  Visualization strategies for service offerings: empirical findings from the manufacturing industry
  CBIM Academic Workshop,2009, 2009.


Daniel Kindström and Christian Kowalkowski
  Development of Industrial Service Offerings - A Processual Framework
  AMA ServSIG International Research Conference,2008, 2008.


Christian Kowalkowski and Mike Malmgren
  Dynamics of value co-creation in buyer-supplier relationships
  Australian and New Zealand Marketing Academy ANZMAC Conference 2008,2008, 2008.


Jakob Rehme and Christian Kowalkowski
  Sales Coordination for complex Offerings
  2008 CBIM/ISBM Academic Workshop,2008, 2008.


Christian Kowalkowski, Daniel Kindström and Per-Olof Brehmer
  Service innovation - a business model approach
  International Conference on Service Science ICSS 2008,2008, 2008.


Daniel Kindström and Christian Kowalkowski
  Shifting from Product Sales to Offerings - Approaching Customers from Two Directions
  European Marketing Academy EMAC Conference,2008, 2008.


Christian Kowalkowski
  Value propositions in business markets: insights from the service-dominant logic of marketing
  Forum on Markets and Marketing: Extending Service-Dominant Logic,2008, 2008.


Daniel Kindström, Christian Kowalkowski and Fredrik Nordin
  Visualization of service-enhanced offerings - empirical findings from the manufacturing industry
  17 Annual Frontiers in Service Conference, American Marketing Association,2008, 2008.


Daniel Kindström and Christian Kowalkowski
  How World Leading Manufacturers Can Achieve Differentiation Through E-Business: New Services, Enhanced Relationships, and Reduced Costs
  18th Information Resources Management Association International Conference, Vancouver, Canada: Managing Worldwide Operations and Communications with Information Technology, 2007.


Per-Olof Brehmer, Daniel Kindström and Christian Kowalkowski
  Organizing for Enhanced Service Offerings - The Role of Central and Local Entities in Service Development and Production
  EGOS Colloquium,2007, 2007.


Christian Kowalkowski and Per-Olof Brehmer
  Technology as a Driver for Changing Customer-Provider Interfaces in Industrial Service Production
  QMOD Conference,2007, 2007.


Christian Kowalkowski, Jakob Rehme and Peter Svensson
  Sales Activities for Newcomers: Technology-based Start-up Firm's Business Exchange
  The international conference on Information Technology in Business ITIB,2006, 2006.


Christian Kowalkowski
  Service Productivity Gains through Information and Communication Technology Applications
  The International Conference on Information Technology in BusinessITIB,2006, 2006.


Christian Kowalkowski
  The Concept of Trust, Control and Risk in Industrial Service Offerings: A Study of Dyadic Intrafirm and Interfirm Relationships
  International Conference on Information Technology in Business,2006, 2006.


Christian Kowalkowski
  The Importance of Industrial Service Strategies - Exploring the Service Offering within European Industrial Markets
  IT in Business ITIB International Conference,2005, 2005.


Christian Kowalkowski, Peter Svensson and Jakob Rehme
  The Role of Relationship Selling in Technology Start-up Firms: Two Case Studies in Europe and Asia
  IMP Group in Asia Conference ¿Building Social Capital in Networks¿,2005, 2005.


Ph.D. Theses

Mario Kienzler
  Micro-foundations of value-based pricing and selling
  2018.


Per Carlborg
  On Service Innovation and Realization in Manufacturing Firms
  2015.


  Fulltext PDF

Christian Kowalkowski
  Managing the Industrial Service Function
  2008.


  Fulltext PDF

Licentiate Theses

Mario Kienzler
  Pricing value and selling value: A view on individuals within organizations
  2016.


Per Carlborg
  Extending the Service Innovation Concept: Realization and Productivity
  2013.


Christian Kowalkowski
  Enhancing the Industrial Service Offering: New Requirements on Content and Processes
  2006.


  Fulltext PDF

Reports

Fredrik Nordin, Daniel Kindström and Christian Kowalkowski
  The risks of providing services: Influences of degree of customization, range and bundling
  IMIE Working Paper, 3, 2008.


Christian Kowalkowski
  The service business of ITT Water &amp; Wastewater - a case study
  HELIX working papers, 4, 2008.


Christian Kowalkowski
  The service business of Toyota Material Handling - a case study
  IMIE Working Paper, 5, 2008.


Christian Kowalkowski and Per-Olof Brehmer
  Cost efficiency: How to improve the efficiency and the effectiveness of the service production process
  HELIX working papers, 4, 2006.


* Social media data based on publications from 2011 to present and with a DOI; data delivered by Altmetric.com.

 



Responsible for this page: Peter Berkesand
Last updated: 2017-02-21